SHOP POLICY
BY PLACING AN ORDER, YOU AGREE TO AND UNDERSTAND THE FOLLOWING TERMS AND POLICIES:
- All items in the shop are PREORDER.
Shipping will not commence until the preorder period ends and production is complete for all items. Preorder fulfillment is scheduled to be complete by October 2024, but production delays may result in subsequent shipping delays. Please be sure to keep up with us on Twitter/Instagram, where production and shipping updates will be posted regularly.
- All sales are FINAL and no returns, exchanges, or cancellations will be accepted.
- Once an order is placed, the items cannot be changed for any reason. Address changes can be arranged before shipping starts; just email us with your order number and updated address information. We will also post an announcement for address changes before we commence shipping.
- We do not assume responsibility for lost or damaged items as a result of customer error and/or negligence. Please ensure your mailing information is complete and correct before placing your order. We will not issue replacements or refunds due to address errors.
- In the event that a bundle is returned to the sender due to postal service issues or address errors, the shipping fee will need to be paid by the customer for an attempt at redelivery.
- If there are incorrect or missing items in your order, you must provide us with an unboxing video and we will do our best to fix the error.
- P4P items will not be graded. Understand that you may receive an item or items with minor or visible flaws.
- We are not in control of the postal service. Once the package leaves our hands, we do not assume responsibility for lost, damaged, or delayed mail. Tracking numbers will be provided for every package EXCEPT for orders with only flat/paper items, although tracking may be limited in certain countries.
Shipping Time Estimates:
- USA: 5-10 days
- Canada: 3-4 weeks
- INTL: 2-8 weeks, or more
This is a P4P (Pay for Production) project. Buying price includes production cost as well as the cost to cover contributor and mod bundles + shipping. Leftover funds, if any, will be donated to the International Rescue Committee.